Guidance, communication, NDIS Community Participation for your NDIS journey.
At My Carers, our role doesn’t stop at providing daily care; we’re here to help you navigate the NDIS system with confidence. Whether you’re new to the scheme or adjusting your existing plan, our Participant Support team works closely with you, your family, and your support coordinator to make sure your services, including ndis community participation, are well organised, clearly communicated, and built around your needs.
Coordination with families and support coordinators
Maintaining open communication across all parties
Liaison with allied health professionals and specialists
Ensuring consistent, informed care across services
What Makes Our Support Different?
We’re not a high-volume provider, we take the time to get it right. Our team is known for:
Respectful, person-centred communication
Cultural understanding – many of our team come from Filipino backgrounds, bringing warmth and deep care to every interaction
Consistency and follow-through – you won’t be passed between departments or left in the dark
Supporting You at Every Step
You might come to us for daily care or you might just need help getting started. Either way, our Participant Support services are here to:
Answer your questions
Take the pressure off families and coordinators
Provide clarity and coordination when things feel overwhelming
“Quality care by people who care” doesn’t just apply to support workers, it applies to every part of how we operate and everyone involved in the process.
Need Help
Understanding NDIS?
If you’re unsure what services you’re eligible for, or how NDIS funding works, we also have a page that can guide you through the basics.