About
My Carers
NDIS Community Participation

My Carers was founded in 2018 by two experienced healthcare professionals. It began as an agency that supplied qualified Registered Nurses and Nursing Assistants to aged care facilities across Sydney.

About

My Carers

My Carers was founded in 2018 by two experienced healthcare professionals. It began as an agency that supplied qualified Registered Nurses and Nursing Assistants to aged care facilities across Sydney.

Our

Story

Driven by a shared belief that care should be personal, respectful, and built on genuine connection, the founders expanded My Carers into a dedicated NDIS provider delivering disability support, participant services, and ndis community participation programs across the Sydney region.

Today, we support NDIS participants both in their own homes and in our managed care homes, with a strong focus on independence, dignity, and real quality of life. Whether someone needs help with daily living or wants to build confidence through social and NDIS community participation activities, our team is here to walk alongside them with care that goes beyond the basics.

Our

Mission & Values

Autonomy
Every individual deserves choice and control
Individuality
Support that reflects your needs, goals, and identity
Empowerment
Encouraging independence through practical care
Engagement
Working closely with families, coordinators and communities
Inclusion
Respecting and celebrating cultural diversity
Autonomy
Every individual deserves choice and control
Individuality
Support that reflects your needs, goals, and identity
Empowerment
Encouraging independence through practical care
Engagement
Working closely with families, coordinators and communities
Inclusion
Respecting and celebrating cultural diversity

Meet

Our Directors

The heart of My Carers lies in the experience, leadership, and compassion of our founders.
Shiella Marie Flores Almazan My carers

Shiella Marie Flores Almazan

Shiella Almazan is the Co-Director and Practice Manager for My Carers. Shiella started her career in Australia working as a part time Registered Nurse in a Neurological/Neurosurgical ward at Westmead Children’s Hospital back in 2005 (current) where she provided nursing management, care and rehabilitation of children with neurological & neurosurgical conditions.
Rafael Martin Nino Basa My carers

Rafael Martin Nino Basa

Rafael Basa is the Co-Director and Operations Manager for My Carers. Rafael worked as an aged care worker for 13 years at St Lukes Aged Care back in 2006, where he developed a strong passion promoting the ‘quality of life’ of his residents. He gives all the credits to his residents and colleagues who enabled him to be the very best in the industry. He is an expert in caring for people living with different types of dementia, challenging behaviours, and physical disabilities. Rafael was also the NSW Nurses and Midwifes Union President advocated for the rights and welfare of all nursing staff.

We’re Different

  • Founded by care professionals
    – not just administrators
  • We manage our own homes
    – no outsourcing or brokering
  • Carer matching is a priority
    – for safety, consistency and trust
  • Warm, culturally sensitive staff
    – many from Filipino backgrounds, known for genuine compassion
  • We offer full journey support
    – from onboarding and reviews to daily care and ndis community participations
  • We stay connected
    – with families, support coordinators and allied professionals
ndis community participation with my carers

Lets Talk

Whether you’re a participant, family member or support coordinator, we’re here to answer your questions and help you find the right care solution.
ndis community participation

Lets Talk

Whether you’re a participant, family member or support coordinator, we’re here to answer your questions and help you find the right care solution.

Autonomy

Individuality

Empowerment

Engagement

Inclusion

Autonomy Individuality Empowerment Engagement Inclusion Autonomy Individuality Empowerment Engagement Inclusion Autonomy Individuality Empowerment Engagement Inclusion Autonomy Individuality Empowerment Engagement Inclusion
© 2026 My Carers. All Rights Reserved.

Enquiries

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